This policy (together with our Licence Agreement as set out at https://footbus.com/term_n_conditions) and any additional terms of use incorporated by reference into the Licence Agreement, together our Terms of Use) applies to your use of the Footbus mobile application software (the Application), once you have downloaded or streamed a copy of the Application onto your mobile telephone, computer or handheld device (Device).
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
Footbus Ltd is a company registered in England and Wales under company number 12986850 with its registered office at: Address: Tower House, Parkstone Road, Poole, Dorset, United Kingdom, BH15 2JH
Phone Number: +441202985115
E-mail: contact@footbus.com
For the purpose of data protection legislation, Footbus Ltd is registered as a data controller with the UK Information Commissioner’s Office and will be the data controller for your personal information. The Data Protection Registration Number of Footbus Ltd is ZB268249.
Data Deletion
Footbus Ltd will delete your data if you ask us to. You can do this either in-app (go to your Profile and select ‘Delete Account’) or by sending an email to contact@footbus.com See ‘How and where your data is stored and how long it is stored for’ below for more information.
All information you provide to us is stored on a secure server. We take the security of your personal information very seriously and have put in place physical, technical, operational and organisational measures to prevent the loss, misuse or alteration of your personal data as required by law and in accordance with accepted good industry practice. We will always keep these under review to make sure that the measures we have implemented remain appropriate.
Footbus Ltd will collect and process the following information:
Most of the personal information processed is provided directly by you when you:
Footbus Ltd uses the information that you have given in order to provide and improve services via the app, website and social media and to communicate with you, for example to send you updates or announcements, users’ requests and messages and other information relating to the service including through push notifications, by email and SMS.
You will be asked to allow notifications when you use the service.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases relied upon for processing this information are:
If you are a student your educational establishment or accommodation provider may provide us with your details in order for us to invite you to join any Footbus communities that we set up/administer on their behalf, eg to join a hall/college/year/class Footbus community.
Other organisations may similarly provide us with your details in order for us to invite you to join any Footbus communities that we set up/administer on their behalf.
Footbus Ltd may disclose the data we collect from you with third parties in order provide the Application and the Services to you, to comply with legal requirements or to send offers or information that you might find useful. Third parties may include business partners, subcontractors, advertisers, marketers, suppliers and payment providers. You can opt out of marketing/promotional notifications at any time. Whenever we share your personal data, we put safeguards in place which require these other organisations to keep your data safe and to ensure that they do not use your personal data for their own marketing purposes unless you have given us your consent to do so.
Third parties will in turn have their own data protection policies.
Your name and part anonymised email address will be visible to other users.
Your data is stored securely on a server and can only be accessed through credentials. We may transfer your personal information outside of the UK and European Economic Area (EEA), where local laws may not provide legal protection for your information in the same way as is applicable in the UK or the EEA. Similarly, some of our trusted third-party suppliers may transfer data outside of the UK/EEA and wherever this is the case, we will implement appropriate safeguards to protect your personal data.
Whenever we send (or permit a third party to send) your personal information outside of the UK or EEA, we will make sure that we take steps necessary to protect your information as required by applicable laws (including the UK and EU GDPR). For example, we may require the overseas recipient to enter into particular contract terms such as those contained in the UK Government approved International Data Transfer Agreement (or where applicable, the European Commission's Standard Contractual Clauses).
Footbus Ltd keeps full names, email addresses, passwords, usernames, dates of birth, telephone numbers, comments, social media handles andlocation. Where we have given you (or where you have chosen) a password that enables you to access and use the Application, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Footbus Ltd will retain your data for as long as you maintain an account or as otherwise necessary to provide you the services. Footbus Ltd will also retain your data as necessary to comply with legal obligations, resolve disputes, and enforce agreements. Where there is no longer a need to process your data for the purposes set out in this Privacy Policy, Footbus Ltd will delete your data from its systems.
Footbus Ltd will delete your data from its systems within one month of receiving a request unless required to keep it for longer to comply with legal, accounting, and other regulatory requirements.
Other Footbus users may retain your data on their account unless you contact them to request that they remove it.
While Footbus Ltd takes care to protect your data, it cannot guarantee that its database will be immune from any unwarranted or unlawful interception or access.
You must keep your login details confidential and must not share them with others.
You are fully accountable for any use or misuse of your account and personal details as a result of sharing your login details. You must not impersonate other users.
You must change your password on a regular basis, at least every six months.
Under data protection legislation, you have rights including:
Your right of access – Data protection legislation gives you the right to access information held about you. Your right of access can be exercised in accordance with the legislation and you have the right to ask Footbus Ltd for copies of your personal information.
Your right to rectification - You have the right to ask Footbus Ltd to rectify personal information you think is inaccurate. You also have the right to ask Footbus Ltd to complete information you think is incomplete.
Your right to erasure - You have the right to ask Footbus Ltd to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask Footbus Ltd to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances and to withdraw any objection.
Your right to data portability - You have the right to ask that Footbus Ltd transfers the personal information have given to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, Footbus Ltd has one month to respond to you.
If you wish to make a request please contact Footbus Ltd at:
Data Protection Officer Footbus Ltd
Tower House Parkstone Road
Poole
Dorset
United Kingdom BH15 2JH
E-mail: contact@footbus.com
Our website or Application may, from time to time, contain links to and from websites of third-party networks, advertisers and affiliates (including, but not limited to, websites on which the Application is advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through then have their own privacy policies and that we do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.
Any changes we make to our privacy policy in the future will be posted on this page. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the Application.
If you have any concerns about Footbus Ltd’s use of your personal information, you can make a complaint at:
Data Protection Officer Footbus Ltd
Tower House Parkstone Road
Poole
Dorset
United Kingdom BH15 2JH
E-mail: contact@footbus.com
You can also complain to the ICO if you are unhappy with how Footbus Ltd has used your data. The ICO’s address is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
United Kingdom SK9 5AF
Helpline number: 0303 123 1113 ICO website: https://www.ico.org.uk
Further information and Guides to Data Protection and your Rights are available from the Information Commissioner’s Office.
ICO website: https://www.ico.org.uk